This is Synergy Sports and Wellness’s Privacy Policy. It explains how we collect, use and handle any personal information we collect from you when you use Synergy’s website. We understand your disclosure of personal information is a serious matter so, the protection and appropriate use of your personal information is important to us. In this Privacy Policy the term “personal information” has the same meaning as in the Australian Privacy Act 1988 and includes information that can be used to personally identify you.


    • Personal information means information or opinions about a person from which that person is reasonably identifiable. Personal information includes sensitive information.
    • Sensitive information includes information about a person’s beliefs, finances, associations or health.
    • Health information means information or opinions about a person’s health. It includes information collected in connection with the delivery of health services.

Collecting your personal information

Synergy Sports and Wellness Group may collect personal information where this is required for the work we undertake. We will only collect personal information by lawful and fair means and primarily directly from you (for example, through our interaction with you or your use of our website). Wherever practicable any personal information is de-identified.

The type of personal information collected may depend on your interaction with us. We may collect:

    • your name
    • your contact information (postal address, email address, telephone etc) and your preferred manner of contact for personal and professional purposes
    • information relating to your health

Use of your personal information

Synergy Sports & Wellness Group will keep your personal information as long as we are legally obliged to keep it, or until the need for the personal information has passed. At that point it will be destroyed, deleted or de-identified.

Other than for administration, membership or any of the above purposes, Synergy Sports and Wellness Group will not use or disclose your personal information without your consent. Some permitted exceptions to this apply, including where we are legally required to disclose, or disclosure is required to protect the personal safety of any individual or the public.

We will not use an individual’s personal information for direct marketing purposes unless we are permitted to do so under the Privacy Act.

Synergy Sports and Wellness Group does not disclose personal information to any individual or organisation outside Australia.

Storage and security of your personal information

Synergy Sports and Wellness Group takes all reasonable steps to keep your personal information secure, safe and protected from misuse, interference, loss or unauthorised access. Your information is stored on secure servers (electronic records). In addition, our staff and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Copies of correspondence sent from the website, data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

If you would like to contact us in relation to your personal information, please do so by email to

Use of cookies on our website

Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes, website usage statistics or to provide enhanced functionality on the site. Our cookies may do some or all of these depending on the particular page and its functionality. Generally, the information obtained by cookies is de-identified and does not constitute personal information, but may include the IP address of your computer. We may use this information for additional functionality or to analyse usage patterns.

You are ultimately in control of your browser’s dealings with cookies. Most browsers are by default set to accept cookies, but have the capacity to block or delete them. However, if you do not wish to receive any cookies you should set your browser to refuse cookies. In some instances this may mean you will not be able to take full advantage of parts of our website.

By using our website, you accept the use and installation of these cookies to provide you with these services.

Further Privacy Information: For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site. We welcome your comments and feedback.


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